Refund & Cancellation Policy of Digi Planet!
At Digi Planet, we strive to provide the highest quality digital marketing services to our clients in the USA, UK, Canada, and European countries. We understand that sometimes our clients may change their mind or have unforeseen circumstances, and we want to make the refund and cancellation process as simple as possible.
‣ Refund Policy
We offer a 5-day refund policy for our services. If for any reason you are not satisfied with our work, you may request a refund within 5 days of receiving the completed work. Please note that any work completed after the 5-day period will not be eligible for a refund.
‣ Cancellation Policy
If you need to cancel your project with us, please inform us as soon as possible. If we have already started working on your project, you may be charged for the work completed up to that point.
‣ How to Request a Refund
To request a refund, please contact us at info@digiplanet.biz with your name, project details, and reason for requesting a refund. We will review your request and respond to you within 2 business days. If your request is approved, we will process your refund within 5 business days.
‣ Exceptions to Refund Policy
We reserve the right to refuse a refund in certain circumstances, such as if we believe that you have violated our Terms and Conditions, if the work has been completed and approved by you, or if the request is made after the 5-day refund period.
‣ Changes to this Policy
We reserve the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the revised policy.
If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us at info@digiplanet.biz.
